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Expanding Chatbot Capabilities to the Telephone Channel

02/04/2021
Views 0
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api, chatbot, conversation, customer service, infrastructure, json, language, mobile app, speech, speech recognition, technology, android (operating system), call centre, comcast, interactive media, interface (computing), knowledge base, open api, speech synthesis, streaming media, telephone, transport, public switched telephone network

How I have improved the Database performance from 5 seconds to 1 millisecond| Manish | AzConfDev2020

11/26/2020
Views 14
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google, internet, nosql, scalability, spotify, water, application software, furnace, learning curve, network socket, playstation (console), playstation 3, playground, pvp, server (computing), volkswagen jetta
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Closing the Customer Feedback Loop: Bridging the Gap Between Surveys and Action

02/11/2021
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brand, customer experience, customer service, digital transformation, insurance, omnichannel, personalization, software , tax, time, customer satisfaction, data transmission, net promoter, response rate (survey), text messaging, tabletop role-playing game
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In cart
2 284 ₽
2 284 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
£22

Best Practices for Stepping Up Your Self-Service: 3 Tips and Tricks to Keep Your CX Agile and Impactful

02/11/2021
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accessibility, customer service, mobile app, product lifecycle, retail, search engine, search engine optimization, trustpilot, end user, inquiry, inventory, self-service, strategy guide
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2 284 ₽
2 284 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
£22

How to Build the Most Customer-Focused Company in the World

10/15/2020
Views 0
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behavior, chief executive officer, communication, customer service, employee engagement, employee recognition, expert, leadership, management, mind, organization, strategy, technology, compaq, customer satisfaction, emoji, evaluation, internal communications, pleasure, promise, receipt, return on investment
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2 297 ₽
2 297 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
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Panel Discussion: Hitting Refresh and Delivering on CX Through Design and the Lens of CX

10/14/2020
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analytics, brand, chatbot, citibank, cloud computing, customer experience, customer service, digital transformation, email, feeling, leadership, mobile app, omnichannel, organization, retail, 7-eleven, call centre, customer satisfaction, job satisfaction, online chat, return on investment, text messaging, text mining, touchpoint
Available
In cart
2 297 ₽
2 297 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
£22

The Rise of a New B2B Customer Experience: How to Digitally Transform the B2B Customer Experience

10/14/2020
Views 3
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customer experience, customer service, digital transformation, financial technology, information, leadership, money, productivity, sales, system, business-to-business, cellular network, credit card, customer satisfaction, job satisfaction, menu, mobile payment, reliability engineering, restaurant, self-service, telecommunication, touchpoint, uncertainty, mobile virtual network operator
Available
In cart
2 297 ₽
2 297 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
£22

Top 5 Things You Can Do To Reduce Operational Load - Rachel Obstler

10/08/2020
Views 127
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communication, devops, knowledge, tax, airbag, collaboration tool, educational technology, flood, mediation, medicaid, slack (software), telecommuting, you are here (2010 film), firefighting, gremlin
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Piet Bil, IBM | IBM Think 2021

05/11/2021
Views 152
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american express, business, business model, competition, dave vellante, disability, evolution, ibm, john furrier, loyalty , siliconangle, siliconangle inc, siliconangle media inc, thecube, wikibon, covid-19 pandemic, lawyer, ronald reagan, signal, telephone, the right stuff (film), traveller's cheque
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Focused on Security Measures in Kubernetes Environment - Hiroki Akiba, OGIS-RI Co.,Ltd.

12/04/2020
Views 149
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authentication, database, encryption, key management, kubernetes , music, netflix, risk, emoji, lighting, nest, online dating application, proxy server, public transport, taxicab, xfinity, scratchcard
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Keys to agile; a process of service design

11/13/2020
Views 2
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culture, software testing, space, team, agile software development, attention, child, customer satisfaction, opportunity cost, optics, ship, software release life cycle, subscription business model
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1 969 ₽
1 969 ₽
$25
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€ 23
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A$36
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£19

Design Thinking Process and Strategy for a New Product

11/09/2020
Views 0
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design thinking, intelligence, learning, machine learning, property, psychology, tourism, accent (sociolinguistics), bed and breakfast, brainstorming, competitor analysis, decision-making, hotel, interrupt, market (economics), thought, understanding, vacation rental, swimming
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In cart
1 969 ₽
1 969 ₽
$25
$25
€ 23
€ 23
A$36
A$36
£19
£19

Dismantling B2B beliefs

05/25/2021
Views 0
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b2b, budget, credit, design, employment, health, hr, ux, chipotle mexican grill, collateral (finance), conscience, credit card, interest rate, look and feel, prejudice, usability testing, creditas, partnering companies, lassie (1954 tv series)
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In cart
1 969 ₽
1 969 ₽
$25
$25
€ 23
€ 23
A$36
A$36
£19
£19

Customer Service Transformation with Conversational AI | L3-AI 2021

06/17/2021
Views 223
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expert, interest, omnichannel, sales, startup company, telehealth, usability, virtual assistant, grocery store, technology roadmap, telecommunication, touchpoint, help desk
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Marketing with Purpose, Empowering Everyone | EMPOWER

05/06/2021
Views 220
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accessibility, advertising, brand, education, empowerment, fashion, human, microsoft, privacy, retail, youtube, fashion show, first-mover advantage, focus group, gap inc., inclusion (education), lifestyle brand, online shopping, tommy hilfiger, world wide web
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Building a Modern Digital Platform at NAB | Leng Be, Head of MEGA | Kafka Summit APAC 2021 Keynote

07/28/2021
Views 271
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car, conversation, engine, future, infrastructure, ireland, leadership, mining, negotiation, organization, pain, platform, reason, research, simulation, technology, amazon (company), contract, leverage (finance), loan, national australia bank, sound film, aashiqui
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Realising Data Value to Optimise Operations - Panel Discussion

02/03/2021
Views 22
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analytics, architecture, business intelligence, customer, customer service, data, data analytics, data science, data scientist, engineering, europe, london, managing databases, price, reason, science, society, supply chain, technology, virtual conference, aphid, bank, compassion, evidence, jesus, use case, virtual event, managing data, virtual summit, business intelligence analyst, data advisor, data analyst, data protection advisor, hybrid conference, hybrid events, managing data center, online conference, online conference meeting, online conference platform, online event, online summit, virtual event promo, building society, passion of jesus, squeegee
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What does it take to be AI-ready? Lessons from FinTech. (Part 2)

04/30/2020
Views 13
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ai, analytics, api, artificial intelligence, artificialintelligence, automation, bigdata, business, business analytics, chatbot, code, coding, customer service, data, datascience, deep learning, deeplearning, entrepreneur, financial technology, fintech, future, india, information, innovation, internet, internet of things, iot, machine learning, machinelearning, ml, platform as a service, programmer, programming, python, retail, robotics, science, startup, startup company, startups, supply chain, tech, technology, value proposition, venture capital, credit score, customer value proposition, facial recognition system, mumbai, optical character recognition, recommender system, research and development, fintechs, ai in mumbai, futureofwork, going global, mumbai ai, tech enthusiast, womenintech
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Skillup 2021 Live - Fireside Chat - The Online Higher Education Landscape in India

04/22/2021
Views 180
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analytics, brand, brand awareness, customer service, education, expert, infrastructure, internet, learning, machine learning, mentorship, space, youtube, academic degree, educational technology, job interview, master of business administration, master's degree, nursing, test (assessment), understanding, flipped classroom, northeastern university, online degree
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FinovateSpring 2021 / Quantum Metric

05/12/2021
Views 64
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business value, engineer, engineering, feedback, financial, fintech, friction, hypothesis, ios, money, science, sql, united states, android (operating system), bit, error, error message, goal, select (sql), negative feedback, findevr, finovate
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Continuous Improvement of Conversational AI in Production | Rasa Summit

02/10/2021
Views 362
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chatbot, conversation, customer, customer service, data, engineer, expert, information, learning, productivity, recycling, system, version control, workflow, attention, deployment environment, evaluation, linguistics, online shopping, regression analysis, troubleshooting, use case, continual improvement process
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Beyond PoCs: Choosing and Operationalizing a Conversational AI platform for Enterprise Scale | Rasa

02/11/2021
Views 327
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adoption, analytics, api, automation, best practice, chatbot, customer service, facebook, happiness, innovation, internet of things, interoperability, ios, omnichannel, privacy, product lifecycle, value proposition, virtual assistant, amazon alexa, android (operating system), call centre, facebook messenger, telegram (software), voice user interface
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Live Virtual 2020 - Making internal mobility work to find great candidates & improve retention

09/15/2020
Views 7
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autism, behavior, customer, customer service, dementia, employment, information, mentorship, money, news, onboarding, organization, poison, recruitment, science, space, technology, tool, attention, joke, self-assessment, soul, text messaging, taxonomy (biology), great western railway
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FinovateFall Digital / Glia

09/14/2020
Views 298
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automation, behavior, experience, financial technology, insurance, javascript, language, personalization, acronym, auction, camera, concierge, cursor (user interface), home insurance, paradigm, pea, prudential financial
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FinovateFall Digital / Authoriti

09/14/2020
Views 114
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customer, customer experience, data, digital transformation, elon musk, fraud, information, infosec, question, security, td ameritrade, tool, transactions, twitter, workforce, bank, driver's license, enron, password, personal identification number, software development kit, transaction account, use case, the wire, authoriti, aba routing transit number, goliath
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Transformational Impact of Artificial Intelligence

03/04/2020
Views 389
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ai, algorithm, artificial general intelligence, artificial intelligence, chatbot, computer security, customer service, database, ecology, machine learning, natural language processing, problem solving, self-driving car, simulation, synthetic data, unmanned aerial vehicle, aircraft, bp, call centre, complexity, knowledge worker, predictive maintenance, military science
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Understanding Risk for Mining Pools

07/22/2020
Views 101
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bitcoin, customer, customer service, data center, decentralization, infrastructure, investment, machine, mining, money, procurement, risk, statistics, bit, bitcoin network, cryptographic hash function, landscape, luck, mining pool, pregnancy, tree, vertical integration
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The Evolution of Lightning Wallets: Mobility, Security and User Experience

09/26/2020
Views 2.29 K
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bitcoin, communication, cryptocurrency, customer, customer service, encryption, facebook, future, internet, lightning, lightning network, money, nothing, point of sale, privacy, reason, twitter, book, communication protocol, mobile phone, payment, telephone, thought, use case, barney stinson
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How Gap balances security and self-service in their API program

07/14/2020
Views 482
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analytics, api, cloud computing, cloud management, computer, concept, customer service, data breach, email, information security, innovation, load testing, mobile app, onboarding, shopping, marketing mix, penetration test, pricing, self-service, steam (service), web portal, type: conference talk (full production);
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George Elissaios, AWS | AWS re:Invent 2020

11/30/2020
Views 570
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5g, amazon web services, api, computer, customer service, dave vellante, internet, internet of things, john furrier, siliconangle, siliconangle inc, siliconangle media inc, smart tv, television, thecube, wikibon, cellular network, computer network, latency (engineering), rapid transit, streaming media, telecommunication, throughput, verizon communications
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