Talks

chatbot, communication, data, human, information, knowledge, language, mobile app, motivation, psychology, sneakers, social media, workflow, business process, flowchart, knowledge base, long tail, nonverbal communication, social proof, the wonderful wizard of oz, uncanny valley, use case, voice user interface, choice architecture

chatbot, consumer behaviour, email, facebook, google, human, insurance, microsoft, mind, online banking, robot, sms, speech recognition, statistics, whatsapp, customer satisfaction, dance, elsa (frozen), interactive voice response, knowledge base, mobile banking, percentage, use case, world wide web

api, chatbot, conversation, customer service, infrastructure, json, language, mobile app, speech, speech recognition, technology, android (operating system), call centre, comcast, interactive media, interface (computing), knowledge base, open api, speech synthesis, streaming media, telephone, transport, public switched telephone network

brand, conversation, data, education, email, information, intercom, knowledge, onboarding, question, real estate, adolescence, apartment, breitbart news, contract, email address, fee, goal, hawaii, knowledge base, payment, pleasure, real property, tea, toll-free telephone number

advertising, communication, data, education, email, expert, face, information, innovation, license, onboarding, real estate, resource, siri, statistics, technology, wealth, contract, first aid, knowledge base, multiple listing service, real property, spreadsheet, understanding, great expectations, hitman (2016 video game)

best practice, bluetooth, cloud computing, customer experience, digital transformation, engineering, expert, intelligence, microsoft, software , time, virtual assistant, correlation and dependence, customer satisfaction, interactive voice response, knowledge base, performance indicator, real-time computing, social engineering (security), subject-matter expert, tablet computer, translation, troubleshooting, visualization (graphics)

amazon web services, analytics, apache kafka, asynchronous, automation, backup, cloud computing, data center, data lakes, database, distributed database, downtime, fintech, graalvm, hdfs, health check, kotlin, learning, machine learning, microservice, microsoft, microsoft azure, microsoft teams, mongodb, negotiation, public cloud, quarkus, serverless, software , telemetry, application software, cgroups, chiller, extract, transform, load, knowledge base, need for speed, server (computing), software bug, telecommuting, help desk, flagger , app migration, caching patterns, cloud sidecar, clusters gitops, fluentd save, flux2 multi-cloud, galls law, gatekeeper, gating service, graviton2, iam reliability, infrastructure drift, jumpstart, kubernetes cloud, multi-cloud magic, opa, open liberty, pipelines ci/cd, poilcy-as-code

data, database, dimension, facebook, learning, machine learning, prediction, probability, reason, relational database, research, space, steve jobs, directed graph, embedding, expected value, fax, function (mathematics), information retrieval, knowledge graph, knowledge base, probability distribution, random variable, relational model, finitary relation

authentication, computer graphics, computer vision, concept, deep learning, expert, gender, knowledge, motivation, robotics, science, self-driving car, simulation, 3d computer graphics, accuracy and precision, convolutional neural network, image segmentation, knowledge base, rendering (computer graphics), sense, texture mapping, vector space, inner product space, discriminative model, evaluation measures (information retrieval)

automation, best practice, business value, chatbot, customer, expert, machine learning, open-source software, organization, research, sales, team, tool, booting, consultant, end user, gift card, goal, interface (computing), knowledge base, mathematical optimization, password, reinventing the wheel, usability testing

analytics, big data, data lake, deep learning, economics, health care, hypothesis, innovation, machine learning, prediction, customer attrition, decision-making, digital twin, end user, false positives and false negatives, knowledge base, knowledge economy, prescriptive analytics, return on investment, scientific method, strategic management, target market, type i and type ii errors, valuation (finance)

artificial intelligence, big data, censorship, computer vision, covid-19, data, database, disease, engineer, expert, information, machine learning, news, research, science, social media, space, tax, coronavirus disease 2019, data model, goal, humour, insight, knowledge base, virus, visualization (graphics), annotation, association for computing machinery, pubmed, acm 2020, computer science event 2020, kdd2020, computer science 2020, deep learning 2020

data, disease, experiment, health, health care, knowledge, learning, machine learning, mind, ontology, open-source software, prison, sleep, atrial fibrillation, bit, decision-making, electronic health record, headache, knowledge graph, knowledge base, medical record, medication, patient, cardiac cycle, arrhythmia

adoption, bluetooth, database, dave vellante, dell, digital transformation, insurance, john furrier, machine learning, marketplace, personal data, price, retail, risk, siliconangle, siliconangle inc, siliconangle media inc, surveillance, thecube, wikibon, actuarial science, attitude (psychology), bit, closed-circuit television, homelessness, just-in-time manufacturing, knowledge base, market (economics), race (human categorization), rights, underwriting, suse, susecon, glenn fitzgerald

analytics, api, automation, brand, cloud computing, competitive advantage, conversation, cryptography , customer, data center, encryption, future, infrastructure as code, insurance, interoperability, microsoft azure, mining, open world, chief information officer, gateway (telecommunications), knowledge base, protocol stack, thought, truth, wireless ad hoc network

algorithm, analytics, database, internet, machine learning, mathematics, metadata, open-source software, prediction, price, privacy, reason, research, risk, software , system, tensorflow, knowledge base, library (computing), patch (computing), prodigy (online service), python (programming language), qualia, software bug, statistical classification

database, facebook, language, learning, mobile app, news, organization, question, question answering, reason, research, speech recognition, accuracy and precision, amazon alexa, english language, internet forum, knowledge base, net promoter, reinforcement, speech synthesis, use case, voice user interface, wikipedia, code-switching, google nest (smart speakers)

analytics, cloud computing, customer experience, customer lifetime value, documentation, economic growth, economics, information, marketing strategy, retail, sales, simulation, usability, user experience, dashboard (business), end user, go to market, knowledge base, market (economics), performance indicator, pricing, touchpoint, use case, value-based pricing

brand, competition, devops, ecology, inbound marketing, reason, retail, sales, software , startup company, tax, value proposition, apple id, apple inc., augustine of hippo, chief technology officer, go to market, knowledge base, leverage (finance), product bundling, reading, target audience, trade-off, use case

analytics, architect, chatbot, cloudera, database, deep learning, engineering, expert, information, innovation, learning, library, machine learning, reason, research, system, venturebeat, accuracy and precision, commercial off-the-shelf, dialogue, knowledge base, understanding, dialogue system, comparison shopping website, industry analyst

competition, economic development, economy, education, entrepreneurship, innovation, internet, physics, robotics, science, startup company, technology, amazon alexa, armenia, emerging market, financial market, knowledge base, laptop, movie theater, online and offline, scientist, telecommuting, truth

automation, cloud computing, competitive advantage, computer vision, data analysis, data security, digital transformation, google, machine learning, pdf, research, robotic process automation, streaming data, tax, training, attitude (psychology), business ethics, computer data storage, knowledge base, market segmentation, optical character recognition, reserved word, sentiment analysis, use case

alaska, analytics, atlassian, cloud computing, ecosystem, experience, hubspot, information, knowledge, marketplace, onboarding, organization, pain, remote summit 2020, space, team, tool, application software, knowledge base, laser, markup language, single source of truth, truth, web conferencing, world wide web, injera

adobe indesign, brain, data, energy, html, idea, information, knowledge, memory, neural network, pdf, social media, synapse, adobe flash, adobe inc., book, consciousness, html5, knowledge base, nervous system, neuron, reliability engineering, symbol, web content, world wide web

analytics, behavior, business, chatbot, chief executive officer, cisco systems, cloud communications, cloud computing, communications & collaboration, conversation, customer engagement, customer experience, database, ec19, enterprise connect, enterprise connect orlando, enterprised communication, intelligence, microservices, salesforce.com, smartphone, application software, call centre, customer relationship management, digium, knowledge base, map, rowan trollope, use case

activate19, ai, central processing unit, chatbot, deep learning, dimension, engineering, insurance, knowledge, language, lucidworks, lucidworks fusion, machine learning, open-source software, question, question answering, research, science, search, tensorflow, virtual assistants, accuracy and precision, application programming interface, basic economy, faq, home insurance, knowledge base, nearest neighbor search, siamese neural network, use case, vehicle insurance

conference, connect 2020, customer experience, data, feedback, fleet management, geotab, knowledge, language, logistics, mobile app, onboarding, quality assurance, reason, risk, san diego, support, support services, technology, telematics, tool, training, attention, contract, english language, knowledge base, korra, map, password, technical support, touchpoint, use case, workforce management

automation, best practice, breakout session, community, connect 2020, customer experience, digital, fleet management, geotab, google, knowledge, linkedin, management, microsoft, online community, question, reddit, research, san diego, support, support center, telematics, youtube, blog, crowdsourcing, hashtag, knowledge base, login, online and offline, password, self-service, single sign-on, touchpoint, verizon communications, web search query

automation, best practice, cybersecurity, data center, information, infosec, intel, malware, mining, reason, renewable energy, risk, rsa, rsac, rsaconference, safety, security, software , system, technology, avatar (computing), circuit breaker, cyberattack, electrical grid, exploit (computer security), industrial control system, knowledge base, landscape, rsa conference, verizon communications, vulnerability (computing)

analytics, automation, automotive, b4b model, computer graphics, customer support model, education, empowerment, it services conference, machine learning, managed services trends, metadata, reality, sales, services sales, simulation, snapchat, startup company, technology as a service playbook, technology service industry, technology services industry association, tsia, tsia certification, tsia conference, tsia customer success, tsia research, virtual reality, youtube, business process, chief information officer, computer-generated imagery, customer satisfaction, knowledge base, real-time computing, subscription business model, unstructured data, video game, web portal