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Fireside Chat: Best Practices in Transforming Your Multilingual Customer Support to Create the Best CX

11/09/2021
Views 4
0
brand, communication, customer service, information, language, leadership, retail, statistics, tax, air france, bit, business-to-business, customer satisfaction, english language, fishing, klm, marketing communications, multilingualism, net promoter, touchpoint, translation, use case, wisdom, air france–klm
Available
In cart
2 308 ₽
2 308 ₽
$29
$29
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€ 29
A$45
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£25
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C$42
C$42

What do you do when no one cares about your product?

09/30/2021
Views 98
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automation, bluetooth, business, competition, facebook, interview, nothing, product design, product management, reason, reddit, research, sales, startup company, tax, ux, business-to-business, electronic signature, evaluation, goal, market (economics), net promoter, product/market fit, software release life cycle, text messaging, touchpoint
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In cart
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Gustaf Alströmer - Growth for Startups

01/20/2020
Views 117.8 K
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advertising, cost, facebook, google, instagram, ios, linkedin, mind, mobile app, price, search engine, search engine optimization, startup company, startup school, y combinator, yc, apple inc., backlink, home page, net promoter, payroll, percentage, universe, wikipedia, word-of-mouth marketing, world wide web, health information on the internet, customer acquisition cost
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Tiffany Perkins-Munn - Crawl, Walk, Run - DATAcated Conference May 2021

05/19/2021
Views 107
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analytics, blackrock, budget, data, data science, data scientist, database, humans, information, key management, language, machine learning, metadata, network, research, science, technology, cable television, data driven marketing, dependent and independent variables, global marketing, matrix (mathematics), net promoter, performance indicator, strategic management, touchpoint, humans of data science
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EXPI Shareholders 2021 - Tuesday - Agent Advisory Council - 5/18/21

05/17/2021
Views 105
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brand, broker, communication, conversation, culture, energy, experience, feeling, google, knowledge, leadership, mind, nothing, ohio, organization, real estate, real estate broker, united states, bit, central intelligence agency, certainty, midwestern united states, net promoter, you are here (2010 film), characters of the marvel cinematic universe
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Closing the Customer Feedback Loop: Bridging the Gap Between Surveys and Action

02/11/2021
Views 2
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brand, customer experience, customer service, digital transformation, future, innovation, insurance, omnichannel, organization, personalization, reality, reason, research, software , tax, time, attention, customer satisfaction, data transmission, net promoter, response rate (survey), symbol, text messaging, tabletop role-playing game
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2 308 ₽
2 308 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
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C$42
C$42

Panel Discussion: How Employee Satisfaction Can Help in Driving Happy Customers

04/21/2021
Views 15
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chief executive officer, culture, customer, customer experience, employment, face, happiness, interest, leadership, mentorship, mindset, motivation, organization, startup company, team, bell, goal, job satisfaction, loan, mortgage loan, net promoter, overtime, telecommuting, webcam, coretta scott king
Available
In cart
2 308 ₽
2 308 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$42
C$42

Panel Discussion: Make Every Touchpoint Count to Build Better Client Relationships

09/21/2021
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analytics, business model, customer experience, customer lifetime value, digital transformation, onboarding, research, revenue, sales, startup company, team, value proposition, amazon (company), control theory, customer retention, dashboard (business), management consulting, market research, mobile technology, net promoter, telecommuting, touchpoint, upselling, on-time performance
Available
In cart
2 308 ₽
2 308 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$42
C$42

Panel Discussion: Bulletproof Your Net Promoter Score Model

10/14/2020
Views 0
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bias, capitalism, cash, credit, customer lifetime value, economics, innovation, insurance, investor, organization, research, stock, stock market, value proposition, actuary, apple inc., blinded experiment, credit card, golden rule, loyalty business model, market (economics), microeconomics, net promoter, reputation, fred reichheld
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In cart
2 308 ₽
2 308 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$42
C$42

Panel Discussion: Overcoming Business Challenges & Pain Points Around Diverse CX

10/14/2020
Views 24
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art, conversation, credit, customer, customer experience, digital transformation, feedback, internet, investment, leadership, organization, price, space, ethos, meaning of life, neonatal intensive care unit, net promoter, net income, password, sentiment analysis, target audience, troubleshooting, understanding
Available
In cart
2 308 ₽
2 308 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$42
C$42

When Application Security “The Wrong Way” Is the Right Thing for Your Organization

01/27/2021
Views 425
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api, application security, best practice, communication, computer security, cybersecurity, devops, information, information security, infosec, knowledge, mobile app, point of sale, risk, rsa, rsac, rsaconference, security, system, web development, cross-site scripting, inventory, net promoter, penetration test, sql injection, security hacker, target corporation, understanding, vulnerability (computing), world wide web, shipt
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Michael Perera, IBM | IBM Think 2021

05/11/2021
Views 237
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augmented reality, brand, business, cisco systems, cloud computing, data center, dave vellante, debugging, digital transformation, employee engagement, ibm, infrastructure, interoperability, investment, john furrier, linux, open-source software, scalability, siliconangle, siliconangle inc, siliconangle media inc, thecube, training, wikibon, covid-19 pandemic, complexity, desktop virtualization, end-to-end principle, laptop, net promoter, vulnerability (computing), covid-19 testing
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Your Fraud Metrics Suck, Losing Money and C-Suite Ignoring You – Now What?

05/19/2021
Views 66
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authentication, c-suite view, conversation, interest, mobile web, omnichannel, online banking, point of sale, retail, automated teller machine, benchmarking, credit card, digital currency, digital identity, end user, financial transaction, mobile banking, net promoter, online shopping, password, payment, visa inc., web portal, world wide web, 3-d secure
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What are our Customers Saying? NLP, can you Help? - Jean Francois Deldon, Michelin

02/03/2021
Views 12
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algorithm, american express, analytics, big data, big data analytics, big data engineer, brand, customer, data, data analytics, data science, data scientist, language, learning, machine, machine learning, natural language processing, nlp, paper, social network, united states, virtual conference, customer satisfaction, data transformation, michelin, net promoter, online chat, percentage, protein–protein interaction, sensor, transcription (biology), understanding, virtual event, internal audit, continuous positive airway pressure, data analyst, data analytics course, online conference meeting, online event, big data tutorial, michelin man, nlp techniques, nlp training, virtual event platform, web meeting
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FinovateFall Digital / Envestnet Yodlee

09/14/2020
Views 174
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analytics platform, anxiety, brand, budget, competition, email, finance, financial service, hulu, innovation, machine learning, mobile app, netflix, risk, spotify, usability, amazon (company), bank, insight, internet geolocation, market (economics), net promoter, prime video, subscription business model, targeted advertising, data aggregation, sirius satellite radio, envestnet | yodlee, fintechs
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KEYNOTE: J.D. POWER

08/24/2020
Views 10
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analytics, behavior, brand, consumer behaviour, credit, customer experience, money, online banking, paypal, point of sale, venmo, apple pay, automated teller machine, bank, cheque, contactless payment, credit card, deposit account, market penetration, mobile banking, mobile payment, net promoter, social distancing, transaction account, fin-tech, central bank of iran
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In cart
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Breaking Down Data Silos | Beyond.2020 Digital

12/10/2020
Views 6
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analytics, database, dave vellante, digital transformation, future, google search, governance, innovation, john furrier, learning, prediction, privacy, siliconangle, siliconangle inc, siliconangle media inc, thecube, time, wikibon, android (operating system), apple inc., bing (search engine), dashboard (business), knowledge worker, microsoft excel, net promoter, technological convergence, understanding, weather forecasting
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Planning for retail’s new priorities

07/14/2020
Views 12.06 K
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ai, analytics, augmented reality, brand, chatbot, cloud computing, consumer behaviour, coronavirus, covid-19, data analytics, data science, digital commerce, digital transformation, e-commerce, gcp, google cloud, innovation, logistics, machine learning, merchandising, ml, mobile app, omnichannel, personalization, retail, shopping, supply chain, waze, customer satisfaction, grocery store, habit, inventory, market research, marketing research, net promoter, cloud financial services, cloud next '20, cloud next 2020, google cloud next, google cloud next 2020, google cloud releases, digital shopping, economic impacts of coronavirus, finance data, industry insight, insights library, new cloud releases, shopping insights, what's new with google cloud
Available
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Alan Nichol L3-AI Keynote Q&A

06/18/2020
Views 412
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database, facebook, language, learning, mobile app, news, organization, question, question answering, reason, research, speech recognition, accuracy and precision, amazon alexa, english language, internet forum, knowledge base, net promoter, reinforcement, speech synthesis, use case, voice user interface, wikipedia, code-switching, google nest (smart speakers)
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In cart
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Deborah Weiss of Center on Law, Business, and Economics, Northwestern University School at PAFOW

11/19/2020
Views 43
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accounting, analytics, asset, employment, fow, future of work, health care, hr analytics, human capital, leadership, mentorship, people analytics, talent analytics, child care, clinic, electronic health record, hospital, human resource management, investment management, layoff, minimum wage, net promoter, patient, performance indicator, salary, telecommuting, turnover (employment), u.s. securities and exchange commission, unemployment, pafow, workforce analytics, workforce planning
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PAFOW GLOBAL: Measuring what matters: from engagement to impact

01/29/2021
Views 44
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advertising, behavior, brand, brand awareness, competition, empathy, employment, feedback, fow, future of work, hr analytics, information, law, leadership, millennials, narrative, people analytics, podcast, price, psychology, reason, talent analytics, value proposition, attention, guilt (emotion), net promoter, touchpoint, web conferencing, web portal, world wide web, pafow, workforce analytics, workforce planning
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PAFOW Global: Connecting the Dots: How Citi's Employee Experience and People Analytics Framework

01/28/2021
Views 280
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analytics, automation, creativity, culture, customer experience, emotion, employment, ethics, fow, future of work, governance, hr analytics, linkedin, mind, music, onboarding, pain, people analytics, privacy, research, risk, stock, talent analytics, twitter, credibility, net promoter, percentile, real-time computing, telecommuting, understanding, pafow, workforce analytics, workforce planning
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The Playbook for Bootstrapping your Way to $1M ARR with JustCall

09/02/2020
Views 947
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california, car, central processing unit, chief executive officer, computer, customer, divorce, money, news, price, sales, salesforce, spain, youtube, amazon (company), blog, dna, dog, england, genetic testing, god, net promoter
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Roundtable: Building Your Company's Retention Strategy & Measurement with MongoDB

12/08/2020
Views 134
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bank of america, brand, conversation, credit, customer, investment, marketing strategy, pain, retail, revenue, sales, startup company, amazon (company), apple inc., bank, business-to-business, credit card, customer retention, dashboard (business), documentary film, net promoter, product/market fit, zoom (software), retention rate
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Roundtable: How Ditching the Acquisition Funnel Supercharged Growth with NextRoll

12/08/2020
Views 210
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advertising, brand, content marketing, experience, google search, information, instagram, linkedin, outsourcing, sales, search engine optimization, writer, advertising campaign, apple inc., blog, customer satisfaction, force, goodwill (accounting), internet celebrity, inventory, net promoter, testimonial, web search engine
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Operationalize AI Throughout your Business with Intelligent Workflows

08/19/2020
Views 177
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accessibility, ai, analytics, artificial, artificial intelligence, automation, business model, cloud computing, competitive advantage, customer experience, data science, digital transformation, fraud, ibm, innovation, intelligence, internet, learning, machine, machine learning, ml, money laundering, project management, risk management, supply chain, twitter, net promoter, reliability engineering, touchpoint, watson (computer), workload, ai4, ai4 2020, ibm data & management, madhu kochar, business performance management
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Live Discussion with HqO

07/29/2020
Views 18
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capitalism, causality, employment, enterprise resource planning, food, organizational culture, privacy, social media, tax, time, benchmarking, correlation and dependence, correlation, and dependence, decision-making, elevator, end-user, landlord, leasehold estate, market (economics), net promoter, reciprocity (social psychology), renting, return on investment, the end-user
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Why Podcasting is the Ultimate ABM Strategy

01/01/2020
Views 13
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advertising, brand, business, facebook, google, google play, marketing channel, podcast, property, reason, spotify, twitter, android (operating system), apple inc., audiobook, blog, business-to-business, fiction, inventory, mass media, net promoter, pricing, stitcher radio
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In cart
1 989 ₽
1 989 ₽
$25
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€ 25
A$39
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£22
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C$36
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Pack Up + Go - Summit - The Phocuswright Conference 2019

11/19/2019
Views 222
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algorithm, brand, concept, conference, entrepreneurship, food, hospitality, marketplace, mining, phocuswright, phocuswright conference, research, technology, tourism, travel, airline, airplane, anniversary, birthday, carnegie mellon university, credibility, demography, hotel, hunting, net promoter, pennsylvania, pittsburgh, retirement, travel agency, hotel rating, leisure
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E990 SurveyMonkey CEO Zander Lurie listens to customers &employees to drive growth, diversity on BoD

10/07/2019
Views 14.34 K
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business, economics, enterprise resource planning, human capital, investment, mentorship, millennials, price, risk, salesforce, value proposition, venture capital, apple inc., customer relationship management, end user, fiduciary, generation x, gmail, gross margin, net promoter, password, profit (economics), quickbooks, yahoo! data breaches
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