Events Add an event Speakers Talks Collections
 

Talks

Sort by
Newest
Trending
1-30 of 148
1-30 of 148
Filter

Zilliqa - A Blockchain Builder’s perspective

10/14/2021
Views 467
0
alon goren, bitcoin, blockchain, brand, business, business model, carbon footprint, conference, crypto, cryptocurrencies, cryptocurrency, data analytics, decentralized finance, defi, economy, ethereum, event, finance, innovation, internet, investor, money, motivation, omnichannel, paypal, social media, startup company, summit, tim draper, virtual world, zilliqa, carbon dioxide, carbon neutrality, communication protocol, digital security, market (economics), market value, provenance, thought, world wide web, zodiac (film), draper goren holm, draper venture network, josef holm, la blockchain summit, la blockchain week, troubled asset relief program, abra, matt boseo, alexablockchain, matt dyer, ravi kumar, sandra helou
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

Entrepreneur to Entrepreneur - How to Build Sales

05/08/2021
Views 47
0
ai, automation, business, business event, chief executive officer, conference, customer, customer engagement, edge computing, emerging tech, entrepreneur conference, entrepreneurship, experience, infrastructure, machine learning, ml, omnichannel, retail, sales, samsung, small business, starbucks, startup company, venture capital, customer satisfaction, decision-making, fortune (magazine), lol, loan, strategic management, siemens
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

A Special Episode of 'Built for Change'

11/09/2021
Views 183.28 K
0
accenture, analytics, business, cloud computing, computing, conversation, culture, customer experience, d&i, dealbook, devops, digitization, diversity and inclusion, employee engagement, employees, employment, female leaders, finance, future of work, gender, health, hr, human resources, infrastructure, internet, leadership, new york times, omnichannel, organizational culture, pandemic, people, policy, politics, software , sustainability, technology, unilever, walmart, women of color, application software, educational technology, target corporation, trust (social science), diversity (business), nytimes, future of the internet, built for change, great resignation, internal culture, leena nair inclusivity, pupose, well being, steady state (chemistry)
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

The Omnichannel Solution: Chatbots and Voice

02/05/2021
Views 6
0
business, chatbot, communication, customer experience, email, innovation, internet, leadership, mind, mobile app, omnichannel, reason, sms, social media, auction, defamation, hospital, national health service, online chat, patient, self-service, skype, speech synthesis, use case

Workshop: Mapping a Conversational Customer Journey

02/05/2021
Views 2
0
analytics, brand, database, email, facebook, instagram, ios, omnichannel, regression testing, salesforce, sms, social media, whatsapp, amazon (company), amazon alexa, android (operating system), brand ambassador, customer relationship management, dashboard (business), thought, use case, world wide web, rich communication services

The Path to True Transformation with CAI

02/05/2021
Views 0
0
automation, business value, facebook, netflix, omnichannel, sharepoint, amazon (company), amazon alexa, android (operating system), apple inc., blockbuster llc, brick and mortar, minimum viable product, myspace, nokia, operating model, self-service, strategic management, streaming media, valuation (finance), google workspace

Inference Solutions Workshop: Building Call Deflection to Chatbot

02/04/2021
Views 26
0
analytics, authentication, automation, behavior, business, business intelligence, chatbot, consumer behaviour, customer engagement, insurance, omnichannel, reason, whatsapp, amazon (company), application software, bank, data model, deployment environment, interactive voice response, internet forum, password, speech synthesis, use case, intention, queue area

Conversation Design Best Practices: Enterprise for Customer Support

02/05/2021
Views 0
0
brand, chatbot, cloud computing, communication, conversation, conversation analysis, empathy, idea, language, omnichannel, robot, salesforce, statistics, correlation and dependence, english language, hatred, linguistics, persona, sense, sociology, use case, utterance, turn-taking, discourse analysis

Beyond Bots: Bringing Natural Language to Chat / Scaling Self Service Messaging Channels

02/05/2021
Views 8
0
advertising, analytics, authentication, brand, customer engagement, customer experience, digital transformation, facebook, news, omnichannel, personalization, prediction, retail, virtual assistant, whatsapp, bank, brick and mortar, call centre, customer relationship management, debit card, internet bot, inventory, online advertising, watson (computer)

Building an Agile CX Tech Stack: Tricks and Tools for the next wave of CX

11/10/2021
Views 0
0
brand, chatbot, consumer behaviour, customer experience, digital transformation, innovation, intelligence, leadership, omnichannel, retail, salesforce, tax, twitter, bank, business rule, emergence, loan, luxury goods, market (economics), mortgage loan, perception, self-service, mass market
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Panel Discussion: Tips, Tricks and Breakthroughs for Keeping Your CX Program Relevant and Engaging

11/09/2021
Views 3
0
analytics, automation, brand, chatbot, conversation, customer experience, facebook, feeling, language, omnichannel, retail, storytelling, whatsapp, business process, customer relationship management, customer satisfaction, decision-making, interactive voice response, online chat, self-service, sense, touchpoint, understanding, direct-to-consumer
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

THINK GLOBAL CONFERENCE 2021 - Future-Proofing Digital Strategy

04/14/2021
Views 941
0
advertising, analytics, augmented reality, brand, digital marketing, facebook, marketing strategy, mobile app, news, omnichannel, sales, simulation, social media, twitter, website, youtube, blog, business-to-business, market research, mass media, social networking service, steam (service), target audience
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

Rising Spirits - Unpicking the Growth of Spirit Based Liquor

10/25/2021
Views 16
0
brand, customer experience, omnichannel, retail, sales, shopping, tax, tesco, cocktail, irish whiskey, jameson irish whiskey, market (economics), market penetration, online shopping, sense, shelf life, supermarket, tequila, touchpoint, direct-to-consumer, bourbon whiskey, jack daniel's, scotch whisky, captain morgan
Available
In cart
1 688 ₽
1 688 ₽
$28
$28
€ 27
€ 27
A$40
A$40
£23
£23
C$38
C$38

Online Alcohol Sale & Delivery

10/25/2021
Views 16
0
behavior, best practice, brand, credit, customer experience, mastercard, mobile app, mobile web, omnichannel, point of sale, privacy, retail, shopping, usability, digital identity, information sensitivity, regulatory compliance, signature, skype, touchpoint, verification and validation, world wide web
Available
In cart
1 688 ₽
1 688 ₽
$28
$28
€ 27
€ 27
A$40
A$40
£23
£23
C$38
C$38

The Most Powerful Form Of Marketing In 2021 Is...

10/25/2021
Views 18
0
adobe photoshop, advertising, brand, cbs, creativity, film, imagination, netflix, omnichannel, paper, podcast, social media, spotify, video, youtube, advertising agency, bit, drink, mass media, online advertising, online and offline, web traffic, diet pepsi
Available
In cart
1 688 ₽
1 688 ₽
$28
$28
€ 27
€ 27
A$40
A$40
£23
£23
C$38
C$38

Digital Transformation as a Catalyst for Exceptional Customer Journeys

02/11/2021
Views 11
0
automation, business value, customer engagement, customer experience, design, digital transformation, kanye west, leadership, omnichannel, recycling, risk, robotics, sales, team, credibility, customer relationship management, customer satisfaction, goal, infidelity, likelihood function, microsoft powerpoint, pleasure, strategic management, world wide web
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Closing the Customer Feedback Loop: Bridging the Gap Between Surveys and Action

02/11/2021
View 1
0
brand, customer experience, customer service, digital transformation, future, innovation, insurance, omnichannel, organization, personalization, reality, reason, research, software , tax, time, attention, customer satisfaction, data transmission, net promoter, response rate (survey), symbol, text messaging, tabletop role-playing game
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Panel Discussion: Build Resilience and Agility with a Flexible and Mature Omni-Channel Experience

02/11/2021
Views 3
0
chatbot, conversation, customer experience, digital transformation, empathy, generation z, language, machine learning, millennials, mind, omnichannel, reason, research, youtube, amazon alexa, attention, bank, barcode, customer satisfaction, interactive voice response, mobile phone, nature, self-service, translation
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Making the Digital Leap: How 7 Brands Made a Pandemic Pivot to Deliver Great CX

02/10/2021
Views 3
0
brand, cloud computing, consumer behaviour, customer experience, demand, digital transformation, internet, mobile app, omnichannel, personalization, point of sale, retail, advertising campaign, bread, customer relationship management, dashboard (business), grubhub, online advertising, online and offline, online shopping, text messaging, virtual museum, king arthur baking, sourdough
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

The Wisdom of the Data: How Digital CX Can Benefit from the Many

02/10/2021
Views 13
0
behavior, brand, budget, chatbot, consumer behaviour, customer experience, instagram, mobile app, omnichannel, reality, retail, shopify, social media, twitter, amazon (company), black friday (shopping), business-to-business, christmas and holiday season, customer satisfaction, cyber monday, internet celebrity, online shopping, truth, zappos
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Panel Discussio: Making Every Touchpoint Count to Build Better Client Relationships Focusing Specifically on Digital Touchpoint

04/20/2021
Views 2
0
allstate, brand, customer experience, education, empathy, feeling, human, information, insurance, interview, learning, omnichannel, personalization, research, risk, smartphone, startup company, strategy, mobile phone, online and offline, text messaging, touchpoint, transparency (behavior), understanding, scotiabank
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Increase Organizational Efficiency and Empower Customers with Self-Service

09/22/2021
Views 2
0
business, business value, chatbot, cloud computing, conversation, design thinking, digital transformation, employment, empowerment, innovation, omnichannel, onboarding, peer-to-peer, training, video, amazon alexa, apple inc., bit, insight, life insurance, massage, microsoft excel, pension, retirement, self-service
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Embody a Digital-First Mindset to Revitalize the Customer Experience

09/22/2021
View 1
0
brand, business, business model, chatbot, conversation, customer experience, digital transformation, email, enterprise resource planning, intelligence, knowledge, mobile app, omnichannel, sales, social media, apple inc., customer relationship management, email spam, interactive voice response, online chat, reputation, telecommuting, conversational commerce
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Panel Discussion: Hitting Refresh and Delivering on CX Through Design and the Lens of CX

10/14/2020
View 1
0
analytics, brand, chatbot, citibank, cloud computing, customer experience, customer service, digital transformation, email, feeling, leadership, mobile app, omnichannel, organization, retail, 7-eleven, call centre, customer satisfaction, job satisfaction, online chat, return on investment, text messaging, text mining, touchpoint
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

Why AI and Micro-Segmentation is Critical to Create Better Digital Customer Experiences

10/14/2020
Views 4
0
advertising, analytics, big data, computer, customer experience, deep learning, intelligence, machine learning, netflix, omnichannel, personalization, research, robot, self-driving car, software , factor analysis, market (economics), market segmentation, microsoft excel, pricing, pricing strategies, spreadsheet, table (information)
Available
In cart
1 825 ₽
1 825 ₽
$29
$29
€ 29
€ 29
A$45
A$45
£25
£25
C$41
C$41

How to Flawlessly Execute an Acquisition

02/25/2021
Views 571
0
africa, art, billionaire, brand, documentary, entrepreneur, entrepreneurship, europe, financial technology, fundraising, future, ghana, how to, how to be an entrepreneur, how to start a business, innovation, inspiration, investing, motivation, nigeria, omnichannel, san francisco, silicon valley, silicon valley startups, south africa, startup advice, startup business tips, startup company, startup entrepreneurs, startup grind, startup ideas, startup news, startup stories, startup tips, success story, tax, technology, technology news, trade, unicorn, venture capital, west africa, y combinator, bank, covid-19 pandemic, distraction, free trade, pearl, service of process, stripe (company), understanding, lagos, kenya, paystack
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

Using Intelligent Data Platforms to Build Human Digital Connections

02/23/2021
Views 625
0
automation, billionaire, brand, business, conversation, customer experience, documentary, entrepreneur, entrepreneurship, fundraising, future, how to, how to be an entrepreneur, how to start a business, innovation, inspiration, investing, machine learning, mobile app, motivation, omnichannel, personalization, retail, salesforce, san francisco, silicon valley, silicon valley startups, smartphone, social media, startup advice, startup business tips, startup company, startup entrepreneurs, startup grind, startup ideas, startup news, startup stories, startup tips, success story, technology, technology news, unicorn, venture capital, virtual assistant, whatsapp, coca-cola, end user, insight, pepsi, text messaging, touchpoint, cola
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

Fintech Demo Day: Facilitating Innovation for Corporates and Start-ups | SFF 2020

12/10/2020
Views 156
0
asia, business, capitalism, competition, experiment, financial technology, innovation, investment, investor, mentorship, omnichannel, singapore, software as a service, startup company, venture capital, android (operating system), bank, business incubator, elevator, interface (computing), market (economics), science, technology, engineering, and mathematics, stock trader, use case
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

How Will the Financial Services Sector Respond in 2021 (Episode 3) | SFF 2020

12/08/2020
Views 461
0
analytics, credit, downtime, economy, governance, history, innovation, interest, omnichannel, tax, bank, bank account, credit card, deposit account, financial crisis, financial crisis of 2007–2008, interest rate, life-cycle assessment, market liquidity, psychological resilience, regulatory compliance, telecommuting, transaction account, reserve bank of india
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

Your Fraud Metrics Suck, Losing Money and C-Suite Ignoring You – Now What?

05/19/2021
Views 55
0
authentication, c-suite view, conversation, interest, mobile web, omnichannel, online banking, point of sale, retail, automated teller machine, benchmarking, credit card, digital currency, digital identity, end user, financial transaction, mobile banking, net promoter, online shopping, password, payment, visa inc., web portal, world wide web, 3-d secure
Available
In cart
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
1 2 3 4 5
1-30 of 148