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The Omnichannel Solution: Chatbots and Voice

02/05/2021
Views 2
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business, chatbot, communication, customer experience, email, innovation, internet, leadership, mind, mobile app, omnichannel, reason, sms, social media, auction, defamation, hospital, national health service, online chat, patient, self-service, skype, speech synthesis, use case

The Path to True Transformation with CAI

02/05/2021
Views 0
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business value, sharepoint, blockbuster llc, brick and mortar, minimum viable product, myspace, nokia, strategic management, streaming media, valuation (finance), google workspace

Investing in Bots - Product Development Circle

02/04/2021
Views 0
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big data, bill gates, business, euro, google search, insurance, investment, money, privacy, research, revenue, science, denmark, fee, goal, pension, pricing, self-service

THINK GLOBAL CONFERENCE 2021 - Using Artificial Intelligence to Go Global with Social in a Virtual..

04/15/2021
Views 3
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customer, instagram, linkedin, recession, recruitment, twitter, common sense, god, media player software, music video, risk aversion, sense, transcription (linguistics)
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Panel Discussion: Build Resilience and Agility with a Flexible and Mature Omni-Channel Experience

02/11/2021
Views 2
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generation z, millennials, mind, omnichannel, youtube, amazon alexa, attention, barcode, customer satisfaction, interactive voice response, nature, translation
Available
In cart
2 284 ₽
2 284 ₽
$29
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€ 27
€ 27
A$42
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Best Practices for Stepping Up Your Self-Service: 3 Tips and Tricks to Keep Your CX Agile and Impactful

02/11/2021
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customer service, expert, information, product lifecycle, qualitative research, search engine, search engine optimization, trustpilot, crowdsourcing, end user, goal, inquiry, inventory, strategy guide
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In cart
2 284 ₽
2 284 ₽
$29
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€ 27
€ 27
A$42
A$42
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Enhancing Customer Experiences Through Improved Customer Communications in 2021 and Beyond

04/21/2021
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collaboration, emotion, news, personal data, mail, natural environment, page layout, readability, a delicate balance (play), communications management
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In cart
2 284 ₽
2 284 ₽
$29
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€ 27
€ 27
A$42
A$42
£22
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Panel Discussion: Developing an Enterprise Strategy to Enhance Customer Experience

04/21/2021
Views 14
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business, business intelligence, cash, communication, onboarding, strategy, venmo, automated teller machine, strategic planning, the onion
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2 284 ₽
2 284 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
£22

Panel Discussion: Meet the Evolving Customer Demands in the Financial Industry

04/20/2021
Views 0
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big data, economics, interest, metadata, personalization, retail, tax, virtual assistant, web analytics, capital market, interest rate, macroeconomics, public–private partnership, web portal
Available
In cart
2 284 ₽
2 284 ₽
$29
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€ 27
€ 27
A$42
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Easy and Fast Solutions to Increase Customer Satisfaction and Loyalty

04/20/2021
Views 2
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algorithm, best practice, chief operating officer, facebook, intelligence, social media, video, amazon (company), loan, mobile banking, h&r block
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In cart
2 284 ₽
2 284 ₽
$29
$29
€ 27
€ 27
A$42
A$42
£22
£22

Increase Organizational Efficiency and Empower Customers with Self-Service

09/22/2021
Views 2
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business value, chatbot, cloud computing, conversation, design thinking, digital transformation, employment, empowerment, omnichannel, onboarding, peer-to-peer, training, video, amazon alexa, apple inc., bit, insight, life insurance, massage, microsoft excel, pension, retirement
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In cart
2 297 ₽
2 297 ₽
$29
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€ 27
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Panel Discussion: Map the Customer Journey for a Superior CX Digital Transformation

09/21/2021
Views 5
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brand, business, communication, culture, customer experience, feeling, health, innovation, leadership, mindset, news, price, risk, siri, sustainability, team, usability, business process, failure, lawyer, luck, self-service, touchpoint, truth
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In cart
2 297 ₽
2 297 ₽
$29
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€ 27
€ 27
A$42
A$42
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Celer Technologies: Transformative Trading Technologies | Macquarie Group

06/22/2021
Views 237
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asset, automation, customer, digital transformation, finance, financial services, software , t-mobile, technology, trading, weather, atlantic ocean, electronic trading platform, financial market, flight, global marketing, initial public offering, inspection, macquarie group, market (economics), poverty, self-service, al-qaeda, trader (finance), digital enterprise, efficiency, macquarie, macquarie technology summit, ben cuthbert, celer technologies
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Panel Discussion: What Skills Do You Need when Being ‘Good’ Is No Longer Enough

10/16/2020
Views 3
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accessibility, behavior, business model, consumer behaviour, culture, customer engagement, risk, shopping, bank, customer relationship management, online and offline, product bundling, target corporation, telecommuting, understanding
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2 284 ₽
2 284 ₽
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The Rise of a New B2B Customer Experience: How to Digitally Transform the B2B Customer Experience

10/14/2020
Views 3
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customer experience, customer service, digital transformation, financial technology, information, leadership, money, productivity, sales, system, business-to-business, cellular network, credit card, customer satisfaction, job satisfaction, menu, mobile payment, reliability engineering, restaurant, self-service, telecommunication, touchpoint, uncertainty, mobile virtual network operator
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In cart
2 297 ₽
2 297 ₽
$29
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€ 27
€ 27
A$42
A$42
£22
£22

Self-Service Chaos Engineering: Fitting Gremlin into Grubhub's DevOps Culture - Doug Cambell

10/08/2020
Views 225
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automation, continuous integration, conversation, design, devops, downtime, experiment, feedback, kubernetes , learning, mind, philosophy, reproducibility, simulation, chaos engineering, complexity, demand response, goal, grubhub, password, pinball, reliability engineering, scientific method, self-service, use case
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Behind the Scenes of Keptn: Event-Driven Delivery & Ops Orchestration - Andreas Grabner, Dynatrace

06/23/2021
Views 107
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automation, database, devops, expert, memory, metadata, psychology, test automation, twitter, unit testing, code refactoring, dashboard (business), jenkins (software), self-service, separation of concerns, shell script, test (assessment), one tree hill (tv series)
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Keynote Session: Developer Experience & Productivity: Level up Your Engineering Effectiveness

06/23/2021
Views 444
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automation, cloud computing, continuous delivery, culture, devops, digital transformation, infrastructure, language, leadership, learning, library, productivity, reason, technology, time, twitter, cognition, decision-making, knowledge worker, patch (computing), program optimization, self-service, software bug, telecommuting, workweek and weekend
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Lab to Live: Human empathy & conversational AI: banking, transformed

06/16/2021
Views 1.57 K
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chatbot, china, conversation, credit, design, email, hsbc, language, learning, machine learning, sms, wechat, whatsapp, credit card, genesis (band), second language, touchpoint, cogx2021, jointheconversation
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Hands-on with the Terraform Module for AWS Landing Zone

03/27/2020
Views 401
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amazon web services, aws, cloud, demo, gas, information security, live demo, open source, open-source software, terraform, version control, virtual, virtual conference, active directory, computer file, directory (computing), domain name system, fault (geology), map, mobile phone, modular programming, peering, shared services, single sign-on, direct connect (protocol), cloud conference, six feet up, sixfeetup, module
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Doug Armbrust, IBM | IBM Think 2021

05/11/2021
Views 44
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experiment, ibm, infrastructure as code, intelligence, risk, bit, desktop virtualization, laptop, market liquidity, modernization theory, reasonable person, risk aversion, self-service, stack (abstract data type), rationalization (sociology)
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Fintech Demo Day: Techstars | SFF 2020

12/10/2020
Views 27
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capitalism, enterprise resource planning, financial technology, investment, investor, mobile app, online banking, outsourcing, procurement, real estate broker, reason, sales, supply chain, value proposition, venture capital, business agility, estate agent, financial transaction, gig worker, landlord, leasehold estate, renting
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Humanity and Technology – the Love-Hate Relationship | SFF 2020

12/08/2020
Views 19
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asset management, chess, digital transformation, economy, empathy, google, human, human resources, ibm, internet, microsoft, resource, robot, saudi arabia, startup company, technology, weather, france, jesus, truth, bnp paribas, economy of france, crédit agricole
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KI Park - AI can improve our lives. We are working on it | Rise of AI Summit 2020

11/18/2020
Views 97
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competition, computing, data, data center, education, energy, engineering, entrepreneurship, feeling, infrastructure, intelligence, mindset, personal data, privacy, society, startup company, technology, computer network, hackerspace, self-service, telecommunication, telecommunications network, world wide web, nippon telegraph and telephone
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Dilek Sezgün | How you could start with your Journey to AI

11/17/2020
Views 60
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algorithm, backup, big data, chatbot, cloud computing, communication, data center, debt, economy, ibm, infrastructure, internet, linkedin, open-source software, openshift, social media, technology, debit card, petroleum, pleasure, self-service, singing, use case
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Future Cloud. One event. A world of opportunities.

05/28/2021
Views 503
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business, automation, cisco, cisco systems, computing, creativity, customer experience, data-intensive computing, database, education, ios, kubernetes , netapp, philanthropy, smartphone, software , android (operating system), computer network, net neutrality, operating model, serverless computing, software-defined networking, vulnerability (computing), satellite navigation device, on-premises software, business development , business applications, cisco events, cisco news, cisco support, cisco technology, computer networking, heycisco, wearecisco, cisco (nasdaq: csco) , four-wheel drive
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Cementing Success with Thrive (BACon 2020 Presentation)

10/14/2020
Views 52
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analytics, business intelligence, cognos, data warehouse, git, hypothesis, ibm, internet, mind, reality, reason, research, user experience, dashboard (business), decision-making, end user, extract, transform, load, icon (computing), life-cycle assessment, microsoft excel, power user, self-service, spreadsheet, thought, cementing success
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Cognos Analytics: Translating Data to Insight (BACon 2020 Presentation)

10/14/2020
Views 142
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advertising, analytics, brand, brand awareness, cognos, innovation, netflix, postgresql, privacy, research, siri, system, active users, apple inc., dashboard (business), market (economics), project jupyter, subscription business model, visualization (graphics), web browser, webcam, translating data
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Trifacta: If Data is the New Oil - What is the Refinery? (BACon 2020 Presentation)

10/14/2020
Views 127
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analytics, computer, data analysis, data quality, database, json, refinery, statistics, apache hadoop, attention, click path, dashboard (business), extract, transform, load, file system, function (mathematics), microsoft excel, microsoft powerpoint, pipeline (computing), profession, self-service, table (database), quartile, calendar date, snowflake inc.
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Gitting Lean: GitLab And Our Transition To Agile

08/26/2020
Views 214
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api, cloud computing, computer programming, debugging, devops, github, infrastructure as code, software development, software testing, usability, web application, agile software development, code refactoring, form (html), gitlab, scrum (software development), selenium (software), self-service, snippet (programming), software bug, software development process, thread (computing), user story, world wide web, kanban (development), open source community, gitlab community, gitlabcommit, informationn technology, it conference 2020, gitlab education
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